You can track the status of your order by clicking the link in your BUXOM Cosmetics Shipping Confirmation email.

We currently accept Visa, MasterCard, Discover, American Express, JBC, Apple Pay, Shop Pay, PayPal, Venmo and AfterPay. When entering your credit card information, please ensure that your billing name and address is exactly as it appears on your credit card. For our customer's protection, transactions cannot be processed if billing information is not 100% accurate. 

Please feel at ease when using BUXOM Cosmetics products, as we do not test on animals. We also do not work with any manufacturers that do animal testing. 

No. All BUXOM products are formulated without parabens.

Some of our colored cosmetic products do contain Carmine. This ingredient will appear on the ingredient list if present. If you ever have any questions regarding our products, please reach out and ask us.

We have many BUXOM products that are suitable for vegan customers. However, some of our products contain animal derived ingredients such as: Carmine, Beeswax, Lanolin-derived ingredients, etc. These ingredients will appear on the ingredient list if present. If you ever have any questions regarding our products and vegan suitability, please reach out and ask us.

Many of our products do not contain ingredients derived from barley, oats, rye, spelt, or wheat, which are commonly known sources of gluten. However, due to the wide range of raw materials and equipment used during the manufacturing of our products, we cannot confirm that our products are free from any traces of gluten. If you have specific questions or concerns regarding gluten and the ingredients contained in our formulas, we recommend that you consult your physician. All product ingredients can be found on the product page.

BUXOM Cosmetics are also available through the following authorized retailers: Sephora, Ulta and Macy’s. Click here to find a store near you.

The item(s) within your order including samples are not guaranteed for fulfillment. During the time of order processing, it will be determined whether an item(s) within your order needs to be cancelled due to stock availability issues. We will ship the remaining available item(s) within your order to prevent shipment delays. Should any item(s) in your order not be fulfilled, you will not be charged for those item(s). Please note you will only be charged for item(s) that we ship. Please note that cancelled item(s) including samples cannot be replaced with an alternative item(s) once the order has been processed.

Buxom's order process is automated to distribute products quickly and efficiently. We apologize, but once your order has been placed it cannot be modified or canceled. For more information, please visit our Returns section.

BUXOM Cosmetics will pre-authorize the full amount of your order plus any applicable shipping and taxes upon checkout. Any pre-authorization amount for canceled orders or items will fall off your account within several business days depending on your bank or financial institution. BUXOM Cosmetics will post the full amount of the order once your order ships from our fulfillment center. 

Yes,  BUXOM Cosmetics offers our customers various discounts and promotions throughout the year. To be amongst the first to hear about new product launches and be notified of promotional offers, we suggest subscribing to our marketing emails. As a new subscriber, you will receive a welcome offer code that can be used toward your first purchase with us. To find our current offers and their terms and conditions, please click here.